In 2015, the Consumer Rights Act came into force, aiming to make it easier for both businesses and consumers to get their heads around. In short, the Act covers the following areas that could impact you.
What does the Consumer Rights Act cover?
What does this mean?
However, faulty sale items can only be returned if the damage wasn’t brought to your attention before you made the purchase.
If my product isn’t faulty, but I change my mind about my purchase, what can I do?
Perishable goods, custom-made items, and CD/DVDs with broken seals are unlikely to be allowed returns.
If I experience a Consumer Rights issue, what should I do?
Ignoring a closed motorway lane could cost you £100.
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