Holiday Sickness Claims on the Increase

UK holidaymakers returning from abroad are being warned about the consequences of making a false claim for sickness. In the past year, many thousands have made claims despite reported sickness levels in resorts remaining stable. Churchers managing partner, Ian Robinson, expresses concern at the increase in the number of claims against tour operators.

The Foreign and Commonwealth Office has included a warning in its advice checklist for people travelling to foreign countries – the first time the government has made such a warning. This comes after reports of holidaymakers being encouraged by claims management companies (CMCs) to submit a claim for personal injury if they have gastric illness. The warning is a further sign of rising tensions in government about the claims, as CMC’s come under closer scrutiny from authorities and regulators.

The Association of British Travel Agents (ABTA) has also warned that claims firms are wrong in telling the public there is no risk in seeking compensation, despite not being unwell. Making a false claim is a criminal offence and, if a false claim is made, there is a risk of a prison sentence in either the UK or the country where the claim originated.

Ian Robinson said: ‘You should only consider pursuing a complaint or claim if you have genuinely suffered from injury or illness. If you make a false or fraudulent claim, you may face legal proceedings in the UK or abroad.’

The Ministry of Justice’s Claims Management Regulator, which today confirmed meeting with ABTA earlier this year to ‘better understand the challenges’ in relation to this issue, stated: 
“We are investigating the conduct of regulated CMCs and unauthorised entities in relation to a surge in holiday sickness claims. This includes the regulatory action needed to deal quickly and effectively with any misconduct by either regulated CMCs, lawyers, or those who are simply operating completely illegally.”

The regulator has also discussed the claims increase with tour operators, hotel representatives and the police, and is working to ‘share intelligence’.

If you are considering whether to make a claim following illness suffered whilst on holiday, contact Claire Bond who is one of our specialist team dealing with personal injury claims on 02392 820747.

 

August 2017

Bullying and Harassment in the Workplace

November 2017

Partner, Andrew Bryan, offers guidance to both employers and employees on bullying and harassment in the workplace. Andrew states that any unwanted behaviour that makes a person feel intimidated, degraded, humiliated, or offended can be classified as bullying or harassment. Such behaviour is not necessarily always obvious or apparent to others and may happen in the workplace without the employer being aware.

More Info

Home Secretary must establish marriage of convenience

November 2017

Senior solicitor Michelle Lewis comments on a recent ruling clarifying the immigration rules surrounding marriage and putting to bed the myth of the 'green card marriage'.

More Info

Notification of Email Checks Required

November 2017

Partner, Andrew Bryan, draws our attention to a recent ruling by the European Court of Human Rights concerning a company’s responsibilities in respect of their employee email policies. Andrew says “the ECHR ruling in case of Bogdan Bărbulescu could shape the extent to which firms can monitor employees’ private communications”.

More Info

Meet the newest member of our Civil Litigation team

October 2017

We asked the newest member of our Civil Litigation team, Gemma Nolan, to tell us a bit more about herself.

More Info

Get In Touch

If you’d like to know more about our services or how we can help you, you can contact us via email, telephone, or pay us a visit at your local branch.

Contact Us

We’re proud to be associated with

  • The Law Society, Conveyancing Quality Accredited logo
  • The Law Society, Children Law Accredited logo
  • The Law Society, Criminal Litigation Accredited logo
  • The Law Society, Family Law Accredited logo
  • The Law Society, Family Law Advanced Accredited logo
  • The Law Society, Lexcel Accredited logo
  • Solicitors For The Elderly Accredited logo
  • Society of Trust and Estate Practitioners logo
  • Dementia Friends logo
  • Resolution logo